FAQs

That’s right. As technology advances it’s now possible to get a broadband connection without the line rental element, which means you only pay for the broadband and not the line.

This type of broadband is called SoGEA and it’s important to remember that it’s a data connection only. So, you won’t be able to make telephone calls in the same way but it will still be possible once you’ve upgraded your hardware to the latest tech.

If your existing telephone system is still relatively new then it’s likely that it will be compatible with Cloud based technology. In that case, we simply port your existing telephone numbers into the Cloud and program your hardware to adapt.

Older telephone systems will need to be replaced before moving to the Cloud. Given the long term efficiencies of Cloud based telephony, replacing your system sooner rather than later needn’t be a barrier to switching.

Click through to our telephone systems page for more information.

Passwords should never contact personal information or be so predictable they can be guessed. Good passwords are at least 14 character long and contain a mix of lowercase, uppercase and punctuation. Stay away from single words and opt for phrases instead.

Cyber security should be at the heart of your IT set up and your password is your first line of defence against hackers. Don’t be tempted to go for something just because it’s easy to remember – cyber crime is not going away.

General rule of thumb is every 4 years, but that is subject to your usage and specification of the computer to start with.

Businesses who are hardware heavy should consider a Rolling Replacement Plan so that the cost and installations can be managed efficiently.

All current telephone systems are compatible with a system-specific app that, once downloaded to your mobile phone, will enable your mobile to function as if it was your office desk phone.